Field Service Technician (Heavy Equipment Mechanic)
Company: Honnen Equipment
Posted on: March 15, 2023
Honnen Equipment Co., your authorized dealer for John Deere Construction & Forestry equipment. Since 1963 Honnen operated with a philosophy of not just meeting, but exceeding, customers' expectations. Honnen is one of the oldest and largest John Deere dealers in North America, now operating out of 11 locations in 4 different states covering the Rocky Mountain Region. Our mission here is to partner with our customers to provide superior value through the lowest owning and operating costs while representing world-class products.
We offer our employees full benefits at competitive premiums as well as a contributing 401K, paid time off, paid holidays, and a performance based incentive program. For our service technicians/service staff we offer the opportunity and training to not only work on John Deere but also on other heavy equipment products as well. Sound like a team you would like to be a part of? Complete an application today!
Independently performs complex diagnostics, service repairs, rebuilding jobs and maintenance work on customer and/or dealer owned equipment. Completes daily tasks at customer job sites in a safe, efficient and capable manner, using the least number of labor hours necessary.
Essential Job Functions:
Performs complex diagnostics, service repairs and maintenance work on customer and/or dealer owned equipment.
Maintains current knowledge of John Deere and competitor products and keeps abreast of all changes in various models of equipment sold and serviced by the distributor.
Reports each service call or repair job at the end of each shift, giving the following information: (a) customer's name, (b) make and model of unit, (c) serial number, (d) hours worked, (e) travel time, (f) details of work performed, problems encountered, time required, (g) parts, equipment and supplies used.
Reports in complete detail as above with regard to warranty situations handled.
Brings to the attention of the Shop Manager/Foreman any additional work required on a unit.
Notifies Shop Manager/Foreman if equipment or vehicle is not in serviceable condition or constitutes a safety hazard.
Keeps service bulletins and parts literature current and orderly at all times.
Conducts himself in the presence of customers in a manner which will retain a good opinion of the company and the Service Department.
Takes advantage of all opportunities to attend schools and training sessions in order to upgrade technical competence.
Follows all safety rules and regulations when performing work assignments.
Mentors Service Technicians and Apprentices.
Performs other duties as assigned by Manager.
Associates degree preferred. High School diploma and related experience in lieu of a degree may be considered.
Five (5) + years of mechanic repair and maintenance experience with Heavy Equipment.
Ability to perform complex service repairs
Excellent skills in operating vehicles and equipment used for diagnostic repairs
Advanced knowledge of mechanical, electrical and hydraulic systems used in the repair of heavy equipment
Must have a good driving record and CDL or ability to obtain a CDL.
Keywords: Honnen Equipment, Cheyenne , Field Service Technician (Heavy Equipment Mechanic), Engineering , Cheyenne, Wyoming
here to apply!