Seasonal Healthcare Licensed Training Supervisor
Company: TTEC
Location: Cheyenne
Posted on: September 16, 2023
Job Description:
Bringing smiles is what we do at TTEC for you and the customer.
As a Learning and Development Supervisor working remotely you'll be
a part of creating and delivering amazing customer experiences
while you also , an award-winning employment experience and company
culture.What You'll be Doing Do you have a passion to train and
guide others towards best practices? Ready to help people reach for
amazing? In this role, you'll provide coaching, motivation and
support to enhance the engagement and success of your team of
training specialists in attaining targets and goals. You'll
evaluate trainers, curriculum and processes. You'll lead the team
to attain productivity and quality goals.You'll report to the
Training Manager. In this role, you'll impact your team and
learners through managing the training programs.During a Typical
Day, You'll
- Achieve training completion goals
- Manage day-to-day operations, processes, and reporting
- Improve the key success metrics associated with training
goals
- Deliver excellent employee experiences
- Develop, coach, support, and evaluate the team to help them
reach for amazing
- Ensure your team has the tools, systems, and support needed to
perform trainingsWhat You Bring to the Role
- Experience in training and/or adult learning programs
- Nurturing an inclusive learning environment
- Encouraging and engaging coaching skills
- Data analysis and reporting skills
- Customer and employee focused mindset
- Working knowledge of database applications such as MS Office
(Excel, Outlook, PowerPoint), Oracle, Kronos, Tandberg or ability
to learn technology quickly
- Call center experience
- Have an active Resident State Insurance License or the ability
to successfully complete the college of insurance program and
obtain a license What You Can Expect
- Supportive of your career and professional development
- An inclusive culture and community minded organization where
giving back is encouraged
- A global team of curious lifelong learners guided by our
company values
- Ask us about our paid time off (PTO) and wellness and
healthcare benefits
- And yes a great compensation package and performance bonus
opportunities, benefits you'd expect and maybe a few that would
pleasantly surprise you (like tuition reimbursement)Compensation
and Benefits
- The anticipated starting salary range for individuals
expressing interest in this position is $22-$25/hr.
- Depending on location, you may be asked to be onsite and/or
travel to a location for a predetermined time. Visit for more
information.About TTEC Our business is about making customers
happy. That's all we do. Since 1982, we've helped companies build
engaged, pleased, profitable customer experiences powered by our
combination of humanity and technology. On behalf of many of the
world's leading iconic and hypergrowth brands, we talk, message,
text, and video chat with millions of customers every day. These
exceptional customer experiences start with you.TTEC is proud to be
an equal opportunity employer where all qualified applicants will
receive consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, disability, or status as a protected veteran. TTEC embraces
and is committed to building a diverse and inclusive workforce that
respects and empowers the cultures and perspectives within our
global teams. We aim to reflect the communities we serve, by not
only delivering amazing service and technology, but also humanity.
We make it a point to make sure all our employees feel valued,
belonging, and comfortable being their authentic selves at work. As
a global company, we know diversity is our strength because it
enables us to view things from different vantage points and for you
to bring value to the table in your own unique way.
Keywords: TTEC, Cheyenne , Seasonal Healthcare Licensed Training Supervisor, Healthcare , Cheyenne, Wyoming
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