Veterans Preferred - Remote Customer Engineer Sr./Field Service -XR/VL (Seattle,WA)

Company: Canon Medical Systems
Location: Cheyenne
Posted on: November 12, 2021

Job Description:

Military Veterans are Encouraged to Apply. - Canon Medical Systems, USA offers:
Company vehicle or Car allowance, tools, uniform, relocation assistance, training (on the job, online & classroom technical instruction at our training facility in Irvine, CA), benefits on day one of employment, 401K with matching, collaborative team environment, growth, work life balance, strong company culture of excellence... and so much more!

This role will be based Seattle and the surrounding area, within 1 hour commutable distance to client base.
Install medical imaging equipment effectively and efficiently.
Perform PM inspections per equipment specifications and standards.
Prepare work orders, parts orders, part returns, mileage logs, expense forms, time sheets and other administrative paperwork.
Maintain all assigned assets per company P&P.
Improve personal productivity by enhancing product knowledge through formal and on the job training.
Service and periodic maintenance of diagnostic imaging equipment on multiple products in one modality.
Answer technical and applications questions.
Capable of installing multiple products in one modality.
Maintain excellent customer relations.
Maintain accurate and complete documentation.
Perform and document FDA and SPD testing on assigned products.
Keep current with latest technical developments in multiple product lines.
Support field service operations with technical knowledge on multiple product lines.
Install and maintain equipment in multiple product lines.
Demonstrate expertise in multiple products in 1 modality.
Develop a higher level of troubleshooting and analytical skills.
Personal contacts involve frequent contact with management presenting information or recommendations. Outside requests for non-routine information requiring tact/judgment are handled.
Plans own workload.
Occasionally supervised; activities are governed by general organizational rules and procedures; much autonomy within established time frames.
Work on diversified tasks that involve a range of complex but standardized procedures. Semi-routine duties may involve solving frequent problems within standards or procedures.
Position duties involve making frequent decisions and frequent recommendations.
Develop service-selling skills.
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