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Field Service Technician (Heavy Equipment Mechanic)

Company: Honnen Equipment
Location: Cheyenne
Posted on: May 24, 2023

Job Description:

Description: Honnen Equipment Co., your authorized dealer for John Deere Construction & Forestry equipment. Since 1963 Honnen operated with a philosophy of not just meeting, but exceeding, customers' expectations. Honnen is one of the oldest and largest John Deere dealers in North America, now operating out of 11 locations in 4 different states covering the Rocky Mountain Region. Our mission here is to partner with our customers to provide superior value through the lowest owning and operating costs while representing world-class products.We offer our employees full benefits at competitive premiums as well as a contributing 401K, paid time off, paid holidays, and a performance based incentive program. For our service technicians/service staff we offer the opportunity and training to not only work on John Deere but also on other heavy equipment products as well. Sound like a team you would like to be a part of? Complete an application today!Position Summary:Independently performs complex diagnostics, service repairs, rebuilding jobs and maintenance work on customer and/or dealer owned equipment. Completes daily tasks at customer job sites in a safe, efficient and capable manner, using the least number of labor hours necessary.Essential Job Functions:

  • Performs complex diagnostics, service repairs and maintenance work on customer and/or dealer owned equipment.
  • Maintains current knowledge of John Deere and competitor products and keeps abreast of all changes in various models of equipment sold and serviced by the distributor.
  • Reports each service call or repair job at the end of each shift, giving the following information: (a) customer's name, (b) make and model of unit, (c) serial number, (d) hours worked, (e) travel time, (f) details of work performed, problems encountered, time required, (g) parts, equipment and supplies used.
  • Reports in complete detail as above with regard to warranty situations handled.
  • Brings to the attention of the Shop Manager/Foreman any additional work required on a unit.
  • Notifies Shop Manager/Foreman if equipment or vehicle is not in serviceable condition or constitutes a safety hazard.
  • Keeps service bulletins and parts literature current and orderly at all times.
  • Conducts himself in the presence of customers in a manner which will retain a good opinion of the company and the Service Department.
  • Takes advantage of all opportunities to attend schools and training sessions in order to upgrade technical competence.
  • Follows all safety rules and regulations when performing work assignments.
  • Mentors Service Technicians and Apprentices.
  • Performs other duties as assigned by Manager.Requirements:
    • Associates degree preferred. High School diploma and related experience in lieu of a degree may be considered.
    • Five (5) + years of mechanic repair and maintenance experience with Heavy Equipment.
    • Ability to perform complex service repairs
    • Excellent skills in operating vehicles and equipment used for diagnostic repairs
    • Advanced knowledge of mechanical, electrical and hydraulic systems used in the repair of heavy equipment
    • Must have a good driving record and CDL or ability to obtain a CDL.PM20PI217026289

Keywords: Honnen Equipment, Cheyenne , Field Service Technician (Heavy Equipment Mechanic), IT / Software / Systems , Cheyenne, Wyoming

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