Room Service Nutrition Tech / Room Service Associate

Company: Cheyenne Regional Medical Center
Location: Cheyenne
Posted on: January 10, 2021

Job Description:

Immediate Openings at Cheyenne Regional Medical Center (CRMC):

• 
  
• ROOM SERVICE NUTRITION TECH
  
• ROOM SERVICE ASSOCIATE
  
  ROOM SERVICE NUTRITION TECH OVERVIEW:
  
  • 
    
  • Date Posted: 1/4/2021
    
  • Job Code: 822
    
  • Department: Dietary
    
  • City: Cheyenne
    
  • State: WY
    
  • Employment Status: Full-time
    
  • Category: Services & Trade
    
  • Schedule: Variable Days & Nights
    
  • Hours Per Week (ex. 24 not 24-32): 40
    
  • Requisition Number: 2690
    
  • Minimum Salary: (Dependent On Experience) $12.5
    
    ROOM SERVICE ASSOCIATE OVERVIEW:
    
    • 
      
    • Date Posted: 9/25/2020
      
    • Job Code: 824
      
    • Department: Dietary
      
    • City: Cheyenne
      
    • State: WY
      
    • Employment Status: Part-time
      
    • Category: Services & Trade
      
    • Schedule: Days and Evenings
      
    • Hours Per Week (ex. 24 not 24-32): 24
      
    • Requisition Number: 2239
      
    • Minimum Salary: (Dependent On Experience) $11.88
      
      ROLE SUMMARIES:
      The Room Service Nutrition Tech works as a team member of Food & Nutrition Services, the Nutrition Tech reports to the Clinical Nutrition Manager and Patient Services Supervisor. Provides quality customer service and assists patients with meal selection according to prescribed diets. Works closely with the Clinical Nutrition team, members of Food & Nutrition Services, and nursing staff.
      The Room Service Associate works as a team member of Food & Nutrition Services. Responsible for patient tray assembly and delivery. Assists with the food preparation and maintenance of the patient tray line. Provides quality customer service and communicates patients' needs and food preferences to the Food and Nutrition Services staff. Follows safety and sanitary guidelines and keeps work area clean and sanitized.
      ROOM SERVICE NUTRITION TECH CORE RESPONSIBILITIES:
      
      • 
        
      • Assists patients with meal selection based on prescribed therapeutic diets – collects patient menus, assists in Room Service Call-Center/assists patients who call in their meal selections, prepares tray tickets, educates patients on room service and assesses appropriateness for Room Service. Operates the food service computer system for patient meal selection.
        
      • Receives and communicates computer generated diet changes.
        
      • Communicates with other Nutrition Technicians, Clinical Nutrition Staff, and other Room Service staff about patient diets and requests.
        
      • Acts as an intermediary between patients, patient families, nursing staff, and Food & Nutrition Services Department.
        
      • Performs meal rounds on patients to ensure accuracy and quality of meal selection and service as needed.
        
      • Assists with delivery of patient meals, tray line, and other room service functions if needed.
        
        ROOM SERVICE ASSOCIATE CORE RESPONSIBILITIES:
        
        • 
          
        • Assists on tray line with tray assembly and/or food preparation.
          
        • Receives patient meal tickets, checks patient trays for accuracy and completeness.
          
        • Assists with food preparation; operates a variety of kitchen equipment; measuring and mixing ingredients; washing, peeling, cutting and shredding fruits and vegetables.
          
        • Stocks and maintains tray line supplies and assists with side duties as needed.
          
        • Cleans and sanitizes work stations and equipment and follows all department and regulator rules and procedures.
          
        • Follows HACCP/ServSafe procedures to ensure proper sanitation and safety standards. Records and maintains HACCP records according to established department guidelines.
          
        • Assists with delivery of patient meals.
          
        • Assists with preparing, processing and stocking floor stock.
          
        • Acts as an intermediary between patients, patient families, nursing staff, and Food & Nutrition Services Department.
          
        • Communicates effectively with patients, customers, and coworkers to ensure customer satisfaction and the effective flow of food production.
          
          The above statements are intended to describe the general nature and level of work performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified and employees may be required to perform other duties as assigned.
          KNOWLEDGE, SKILLS, AND ABILITIES:
          
          • 
            
          • Knowledge of therapeutic diets and how to assist patients with meal selections appropriate for special dietary restrictions
            
          • Excellent verbal, written and interpersonal communication skills
            
          • Intermediate computer skills and the ability to operate the food service computer system for meal selection and correction
            
          • Ability to use proper phone etiquette, scripting calls and following protocols
            
          • Ability to communicate effectively with patients, visitors, and staff
            
          • Ability to read and follow written instructions and patient-specific nutrition care plans
            
          • Ability to handle multiple tasks simultaneously
            
          • Ability to work in a high-volume call center with varying hours and shifts
            
            MINIMUM REQUIREMENTS:
            
            • 
              
            • High school diploma (or Equivalent Certificate from an accredited program) or higher degree -OR, One (1) year of job-related experience
              
            • Associate position can be in pursuit of a High School Diploma
              
              PREFERRED QUALIFICATIONS:
              
              • 
                
              • High school diploma (or Equivalent Certificate from an accredited program) or higher degree
                
              • Nutrition degree and/or formal nutrition training (ex: Registered Diet Technician, Certified Dietary Manager, and/or formal nutrition training)
                
              • Experience in a hospital setting
                
                CRMC is an equal opportunity Employer.
                About Cheyenne Regional Medical Center (CRMC):
                The Cheyenne Regional Health System is composed of the 206-bed tertiary Cheyenne Regional Medical Center, a regional trauma center, the Cheyenne Regional Heart and Vascular Institute and a freestanding, comprehensive Cancer Center. Cheyenne Regional provides a full continuum of care from birth through end of life, including the inpatient Davis Hospice Center. The Cheyenne Regional Medical Group is also a part of the Cheyenne Regional Healthcare System, the state's largest medical group with approximately 70 providers offering a complete continuum of care.
                At Cheyenne Regional, you'll work on the front lines of Wyoming healthcare as part of a strong, stable healthcare organization — one with big plans and a clear direction for growth. That means big opportunities for individuals with the right combination of skills, dedication and experience in evidence-based practice.
                Cheyenne Regional offers:
                
                • 
                  
                • Competitive salaries
                  
                • Health, dental and vision benefits
                  
                • Life insurance
                  
                • Long-term/short-term disability
                  
                • Various retail benefits in the form of discounts
                  
                  Taking a closer look at Cheyenne, Wyoming:
                  
                  • 
                    
                  • Located just 90 minutes from Denver, Colorado
                    
                  • Mid-sized city with a casual, comfortable lifestyle
                    
                  • Several cultural attractions, including a symphony, an active arts community, the nationally recognized Cheyenne Botanic Gardens, farmers markets and the world's largest outdoor rodeo, Cheyenne Frontier Days™
                    
                  • Excellent private and public schools; advanced placement programs in high schools; community college with academic and life-enhancement classes for all ages
                    
                  • Large retail base, including national home improvement outlets, department stores, specialty and restaurant chains
                    
                  • Thirty-seven miles of walking/biking trails, four golf courses, indoor tennis, indoor ice rink
                    
                  • Nearby mountains offer year-round recreation, including skiing, hiking, camping, biking, fishing, hunting, rock climbing and more
                    
                    Enjoy all that Cheyenne has to offer - from cowboy boots to hiking shoes and mountain bikes. Work where you live, and be home every day after work. No state income tax. No commuter traffic. Enjoy world class fishing and hunting!
                    Click "Learn More" to Apply Now!
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Keywords: Cheyenne Regional Medical Center, Cheyenne , Room Service Nutrition Tech / Room Service Associate, Other , Cheyenne, Wyoming