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Call Center Representative

Location: Cheyenne
Posted on: June 6, 2021

Job Description:

As a Call Center Representative, you are passionate and enthusiastic about delivering exceptional customer service to our members.

Most of the day is spent on the phone assisting our members with financial transactions from verifying account balances, transferring funds, loan payments, reordering debit cards, reissuing pin numbers, and more. You will utilize your product knowledge and recognize opportunities to discuss products and services that will assist our members in meeting their financial goals. If the phones are slow, there are plenty of administrative tasks to keep you busy. Our call center reps are never bored!

This job is for you if:

  • You have excellent communication skills both verbal and written.
  • You are very comfortable in a computer environment.
  • You have great attention to detail and the ability to multi-task in a fast paced environment.
  • Previous call center or or financial institution experience a plus but not required.

High School diploma or equivalent plus 6 months to 2 years of similar or related experience a plus.

Keywords: MERIDIAN TRUST FEDERAL CREDIT UNION, Cheyenne , Call Center Representative, Other , Cheyenne, Wyoming

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