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Admissions Representative

Company: Laramie County Community College
Location: Cheyenne
Posted on: June 7, 2021

Job Description:

Overview

The mission of Laramie County Community College is to transform our students' lives through the power of inspired learning. Our over-arching goal is that our accomplishments as a community college will distinguish LCCC from others in the nation, in turn benefiting our communities and bringing pride to the Great State of Wyoming. Our core values include Passion, Authenticity, and the Desire to Make a Difference.

A cover letter detailing how you meet the minimum and preferred qualifications for this position is required. You can upload a cover letter when you create an applicant profile.

Job Summary:

Core responsibilities of this position include:

The Admissions Representative position is a full-time, benefitted position that serves as the College representative to high school students and adults. This position involves the recruitment and promotion of higher education and Laramie County Community College (LCCC) through planning and attendance at events on- and off-campus and online, developing recruitment materials for publication on paper and the Web, recruiting over the phone, and guiding group and individual tours. Admissions Representatives must effectively advise students through the entry process regarding admissions procedures, scholarships and financial aid, housing, assessment and placement testing and College curricula and programs. This position seeks prospective student contacts and actively recruits to move prospective students from prospect to applicant to enrolled student. Admissions Representatives also work with concurrent and dual students to guide them with their enrollment process and transitional advising. Admissions Team members must provide excellent customer service to students and prospective students in person as well as by phone, and online. All Admissions employees must take leadership in recruitment initiatives at LCCC and encourage and support other College employees in their recruitment initiatives by providing materials, assistance with correspondence and other limited forms of support. Providing support and customer service at the Admissions counter/Student Hub and other assistance with admissions processing duties is also required. This position will focus on the local Cheyenne area and our Laramie County service area. However extensive overnight travel may be required in areas including but not limited to WY, SD, NE, CO, MT, and ID is required as well as evening and weekend work. International recruitment travel may also be required

LCCC in its strategic plan has identified important Core Values and Aspirational Values, which are inherent in the cultural fabric of the College. The person fulfilling this role is expected to bear these qualities and advocate for them.

http://lccc.wy.edu/StrategicPlan/index.aspx#goal1

Other tasks may be assigned based on contemporary institutional need.

Compensation and Benefits: This is a Professional Level 2 position. Salary: $46,603.

Priority Screening Date: Position is open until filled. For full consideration apply by May 19th, 2021.

Starting Date: June 30th, 2021.

For information about Cheyenne, visit http://www.lccc.cc.wy.us/about/welcome

Essential Functions

Essential Functions: (to perform successfully in this position, an individual must be able to perform essential duties satisfactorily as well as possess education/experience, employ the knowledge, skills, and abilities as listed in representative fashion; reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions - this position is Exempt, i.e., is not eligible for compensatory or overtime pay provisions of the FLSA. This listing of essential duties is not all-inclusive, but representative; other duties may be assigned).

  • Actively plan, execute, and engage in recruitment and admissions activities
  • Actively work in our service area to develop a positive environment that promotes college enrollment, educational growth and program completion; this includes working with families and students early in the college planning process
  • Represent the College at on- and off-campus events as directed by supervisor in a well-informed and professional manner
  • Build relationships with prospective students, LCCC academic schools, Academic Advisors, Pathway Coordinators, school district employees and employees of other agencies to build a contact list and move prospective students through the admissions funnel from the suspect to prospect to applicant to student
  • Active partnering with local school districts to help ensure a seamless transition to college. Including the admissions and enrollment process of concurrent and dual enrollment
  • Provide information about the college choice process to high school students and adult prospective students, including addressing academic concerns and providing information about programs and careers, financial aid, housing, placement protocol, and registration procedures
  • Travel to and participate in college and career fairs as well as other outreach opportunities throughout the region
  • Coordinate on- and off-campus admissions events and follow-up activities designed to move prospective students from prospect to applicant to enrolled student
  • Actively work in our service area to develop a positive environment that promotes college enrollment, educational growth and program completion; this includes working with families from an early age
  • Plan and execute telemarking efforts
  • Plan and execute e-recruiting efforts
  • Conduct campus tours and campus visit interviews
  • Assist with the maintenance of the prospective student CRM database
  • Provide excellent customer service and accurate and timely information to prospective students in person and by phone, text and email
  • Development of recruitment and follow-up materials, including everything from showcase publications and Web content to drafting, editing and mailing daily correspondence
  • Participation and leadership in division and campus-wide initiatives to an extent that does not interfere with core duties
  • Use college and community data and information to accomplish enrollment goals congruent with the college's mission, vision and strategic plan
  • Work as a team to support the Student Ambassador Program at LCCC
  • Assist with the supervision of Student Ambassadors
  • Collaborate with various college departments in the completion of necessary forms, cost tracking, travel approvals, expense reporting, and the completion other necessary documents/processes for department and college operational needs
  • Other duties as assigned by supervisor

Nonessential Functions:

An employee in this position may perform some of these responsibilities on an infrequent basis.

  • Assists in development of annual program budgets
  • Assists in the design and implementation of programs aligned with current or emerging community, state, or national needs, as appropriate
  • Assists the College in local, state, regional, or national projects and programs, board, or groups when appropriate
  • Solicits feedback and implements suggestions from students and peers
  • Keeps informed of current trends and new approaches to instruction via professional development activities
  • As required attend college, division, and program trainings/meetings; overnight travel may be required

Knowledge, Skills, and Abilities:

  • Thorough knowledge of the institutional mission, philosophy, policies and procedures and the ability to convey this to diverse audiences in writing as well as in one-on-one, small group and public speaking settings in a professional manner
  • Advanced working knowledge and ability with personal computing applications - specifically Microsoft Office Suite (e.g., Word, Excel, Outlook, and PowerPoint), Adobe products (e.g., Reader, Professional), as well as database management systems
  • Skills and abilities to perform as an organized, self-starter, and able to handle expeditiously, accurately, and confidentially the rapid receipt of communications from all sources-written, email, voice mail, one-on-one with attention to detail; able to act on own initiative while exercising reasonable judgment
  • Excellent customer service skills; ability to communicate clearly with a variety of people, in one-to-one and small group settings - either face-to-face, by telephone, or by other electronic means
  • Ability to communicate in an informative manner, effectively listen, and be able to handle escalating situations with concern and confidence
  • Ability to support time-based requests; able to function effectively in a multi-tasking, fast-paced environment with deadlines, frequent interruptions, and some interpersonal pressure
  • Ability to respond to common inquiries from college faculty and staff, regulatory agencies, vendors, regional business community, and others as may be necessary
  • Knowledge of basic office equipment including (but not limited to) personal computer and associated peripherals, fax machine, multi-line telephone, voice recorders, and other electronic devices
  • Demonstrate strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community
  • Ability to effectively and professionally execute the essential functions of this position with proven capabilities in establishing appropriate professional rapport, communicating with courtesy and tact, accurately determine other's needs, collecting necessary information, and follow-through when requested
  • Ability to travel, including overnight travel, and drive extended distances when required
  • Ability to read and interpret instructions in oral, written, or diagrammatical form (e.g., a flow chart of a process) and consider possible applications of business literature and legal documents

Physical/Mental Demands: (The physical demands and work environment characteristics described herein are representative of those that must be met by an employee to successfully perform essential functions of this position and/or may be encountered while performing essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

To successfully perform the essential functions of this position, an employee must be able to:

  • Maintain appropriate composure and necessary confidentiality with regard to both past and current employee, student, and donor data; documents; issues; etc., and respect privacy needs of employees, students, donors
  • Comply with highly inflexible deadlines; there will be multiple occurrences of sudden, urgent task completion required
  • Adapt to a variable work schedule; including occasional evenings and weekends as needed
  • Interact with employees and/or students, past employees and/or students, members of the general public, and others who express opinions or may exhibit strong emotions, which will require the employee to interact professionally, diplomatically, and appropriately in such situations
  • Frequently move around the assigned work areas as well as within hallways, meeting rooms, and other parts of the campus facilities
  • Engage in multiple/daily instances of prolonged sitting, standing, and personal computer use, which would include keyboard and/or mouse usage as well as viewing a computer monitor
  • Routinely traveling and sitting for extended distances via air travel and/or driving a college vehicle
  • Frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds; a team lift technique is required for lifts exceeding 50 pounds
  • Specific vision abilities required by this position include close vision, distance vision, and ability to adjust focus
  • The overall work environment requires the mental ability to shift focal point quickly due to interruptions; an employee must be able to mentally track multiple projects and tasking as well
  • The noise level in the work environment is usually moderate; however, there may be unexpected instances of somewhat loud sounds
  • Ability to effectively listen and perceive the nature of sounds and spoken words at normal speaking levels with or without correction
  • Ability to receive detailed information through oral communication, and to make the discriminations in sound

Qualifications

Minimum:

  • Associate Degree from a regionally accredited institution
  • One year of experience working in a professional environment (i.e. business, marketing, customer service, etc.)
  • Valid Driver's License and driving record that provides the ability to be insured by the College's insurance provider

Preferred:

  • Bachelor's Degree from a regionally accredited institution
  • Bi-lingual in Spanish and English

LCCC DOES NOT SPONSOR H1B VISAS.

Equal Opportunity and Affirmative Action Employer

Laramie County Community College is committed to providing a safe and nondiscriminatory educational and employment environment. The college does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran status, political affiliation, sexual orientation or other status protected by law. Sexual harassment, including sexual violence, is a form of sex discrimination prohibited by Title IX of the Education Amendments of 1972. The college does not discriminate on the basis of sex in its educational, extracurricular, athletic or other programs or in the context of employment.

The College has a designated person to monitor compliance and to answer any questions regarding the college's non-discrimination policies: Please contact: Title IX and ADA Coordinator, Room 205B, Pathfinder Building, 1400 E College Drive, Cheyenne, WY 82007, 307-778-1217, TitleIX_ADA.Coordinator@lccc.wy.edu.

http://lccc.wy.edu/

http://www.lccc.wy.edu/about/humanresources

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Keywords: Laramie County Community College, Cheyenne , Admissions Representative, Other , Cheyenne, Wyoming

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