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Now Hiring - Store Lead

Company: Shoe Carnival
Location: Cheyenne
Posted on: October 9, 2021

Job Description:

Requirements:

Ability to believe in our customer centered culture to deliver a superior customer service experience.

,

Description:

 

The Store Lead position oversees a specific area(s) of the store such as Women's, Men's, Children's, or POS and is responsible for overall department standards and work plans.

 

  • Greets and interacts with customers using Total Customer Service Standards.
  • Follows Loss Prevention guidelines to deter theft and manage mismates.
  • Manages aisle maintenance and product displays; assists in unloading trucks, floor moves, merchandising and freight plans, pricing, promotional displays and store housekeeping.
  • Assists in training for consistent application of standards, product placement and/or cash handling to include collecting payments, and processing returns and exchanges.
  • Provides overrides, performs safe and till counts, and reconciles cash settlements upon completion of cash office training.
  • Delegates tasks to associates, oversees work assignments, and communicates department successes and opportunities.

 

Requirements:

 

  • Customer focused, excellent communication and listening skills, ability to learn and execute the concept.
  • Prolonged periods of standing and walking, must be able to lift up to 25 pounds at times and up to 10 pounds continuously.
  • Ability to work flexible schedules including nights, weekends, and holidays.
  • One year of customer service and previous cash handling experience preferred.
  • Must be at least 16 years of age.

 

Total Rewards:

The Shoe Carnival, Inc. Total Rewards program offers eligible associates highly competitive benefits, including the following:

  • Competitive Pay
  • 401(k) Retirement Plan
  • Employee Stock Purchase Plan
  • Employee & Family Discounts
  • Relocation Opportunities

Keywords: Shoe Carnival, Cheyenne , Now Hiring - Store Lead, Other , Cheyenne, Wyoming

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