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Fraud Specialist

Company: Regions Bank
Location: Cheyenne
Posted on: November 21, 2022

Job Description:

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions' Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system.**Job Description:**At Regions, the Fraud Specialist monitors fraud prevention reports and/or reviews and resolves claims to address potentially fraudulent activity and reduce possible losses.**Primary Responsibilities**+ Researches and analyzes potentially fraudulent activity related to customer accounts or other bank products+ Identifies valid and fraudulent charges, sets up fraud files, uses multiple research techniques to resolve issues, reconciles and summarizes fraud losses and communicates with customers to notify of inquiry and problem resolution+ Analyzes suspicious activity on customers' accounts and researches history for customer activity+ Contacts account officer(s) to assist in verification of items+ Maintains company fraud database records+ Responds to emails, phone calls and voice mails from branches and account officers+ Completes database for Suspicious Activity Report (SAR) referrals+ Works under general supervision following established guidelines and procedures+ May monitor fraud prevention reports and ensure appropriate steps are taken to reduce possible lossesThis position requires the tracking of time and is eligible for overtime for hours worked in excess of 40 per week under the Fair Labor Standards Act.**Requirements**+ High School Diploma or GED**Preferences**+ Bachelor's degree in a related field+ One (1) year of related work experience**Skills and Competencies**+ Ability to learn additional systems as needed+ Ability to work independently with minimal instruction+ Efficient in handling and dealing with peak work volumes+ Proficiency with Microsoft Office Suite+ Strong organizational, analytical and judgment skills**Candidates with previous branch experience is highly preferred for this role.****This position may be filled at a higher level depending on the candidate's qualifications and relevant experience****Position Type**Full time**Compensation Details**Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job._The target information listed below is based on the national range and level of the position._**Job Range Target:****_Minimum:_**$24,075.00 USD**_Median:_**$37,190.00 USD**Incentive Pay Plans:**This job is not incentive eligible.**Benefits Information**Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.+ Paid Vacation/Sick Time+ 401K with Company Match+ Medical, Dental and Vision Benefits+ Disability Benefits+ Health Savings Account+ Flexible Spending Account+ Life Insurance+ Parental Leave+ Employee Assistance Program+ Associate Volunteer ProgramPlease note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions' benefits, please click or copy the link below to your browser.https://www.regions.com/welcometour/benefits.rf**Location Details**Riverchase OPS Center**Location:**Hoover, AlabamaBring Your Whole Self to WorkWe have a passion for creating an inclusive environment that promotes and values diversity of race, color, national origin, religion, age, sexual orientation, gender identity, disability, veteran status, genetic information, sex, pregnancy, and many other primary and secondary dimensions that make each of us unique as individuals and provide valuable perspective that makes us a better company and employer. More importantly, we recognize that creating a workplace where everyone, regardless of background, can do their best work is the right thing to do.OFCCP Disclosure: Equal Opportunity Employer/Disabled/Veterans**About Regions**At Regions, our culture focuses on five core values that are a commitment to how we will do business:+ Put people first+ Do what is right+ Focus on your customer+ Reach higher+ Enjoy lifeThrough these values, our mission to make life better drives our desire to improve and make a positive difference in the communities where we work and live through financial investments and volunteering.

Keywords: Regions Bank, Cheyenne , Fraud Specialist, Other , Cheyenne, Wyoming

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