Volunteer Support Specialist - Denver Metro Area
Company: Girl Scouts of Colorado
Location: Denver
Posted on: May 4, 2024
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Job Description:
GSCO celebrates diversity and values the strengths that come
with having a diverse community. People from historically
marginalized groups are strongly encouraged to apply.
Girl Scouts has been equipping girls to achieve their full
potential more than 100 years-and today, Girl Scouts stands as the
preeminent leadership development organization for girls, with 2.5
million members across the nation and around the globe.
At Girl Scouts of Colorado, we serve more than 20,000 members and
we believe all girls should have the opportunity to reach their
full potential and all girls have the power to change the
world.
GSCO celebrates diversity and values the strengths that come with
having a diverse community. People from other historically
marginalized groups are strongly encouraged to apply.
Here's your opportunity to enhance your career while making a
difference in girls' lives and in the world!
You will be joining a supportive and flexible work environment with
team members who work together to champion girl ambition. We are on
a mission to build girls of courage, confidence, and character who
make the world a better place. The right candidate won't just be
promoting a program. Their work will impact and change future
generations!
What is a Volunteer Support Specialist?
The Volunteer Support Specialist is responsible for duties relating
to the onboarding and retention of volunteers and girl members.
Responsible for implementing and assessing comprehensive year-round
membership support strategies that increase girl and volunteer
membership and enhance retention. The Volunteer Support Specialist
develops and works closely with teams of service unit volunteers
and direct-service volunteers to ensure they have the necessary
resources to provide high-quality program experiences to girls.
Frequent travel required. In greater detail, please see below:
**It is required that this Membership Specialist resides within (or
very close proximity to) Metro Denver, Colorado, USA.
Develop, cultivate, and support relationships with service unit and
troop volunteers in assigned area to support delivery of Girl Scout
programming. Develop and implement volunteer support plans that
align with organizational strategy in volunteer and youth
retention, GSLE delivery, service unit development, and volunteer
communications, assessment and recognition. Support troop
leadership teams and caregivers in completing renewal of their Girl
Scout membership on an annual basis. Communicate that membership
registration is a requirement of participation in the Girl Scout
program. Provide ongoing support, supervision, and direction to
administrative volunteers in assigned geographic areas by
interpreting Girl Scouts of the USA and council policies,
standards, and procedures and by directing volunteers to additional
support services. Support service unit development and maintenance
through implementation of recruitment and support strategies.
Identifies the need for and provides timely problem solving and
conflict resolution support/intervention when appropriate. Support
service units and troops in participation in product programs in
coordination with the Product Program team. Work collaboratively
with all Council departments to ensure council program and
initiatives are successfully marketed to youth and adult
membership. Ensure volunteers in assigned geographic area receive
timely appreciation and recognition for their volunteer efforts.
Provide professional, superior customer service to all internal and
external customers, members, volunteers, staff and other community
contacts in person, electronically and by phone. Ensure that
diversity and pluralism is embraced and incorporated into the daily
work of the position. Active participation in the development of
environments that foster diversity, equity, inclusion, and access
through words, actions, and attitude. Respect the confidential natu
e of all information pertaining to staff, volunteers, and Girl
Scouts.
Other Responsibilities
Collaborate with other members of the regional and volunteer
support, recruitment, and placement specialist teams statewide to
ensure the effective implementation of local and statewide renewal
and member engagement strategies. Collaborate with the program team
to drive participation in staff-led program opportunities.
Collaborate with the customer care and data teams to ensure prompt
response to customer inquiries and accuracy of membership data.
Collaborate with Product Program team to drive participation in and
deliver on a positive member experience within the product
programs. Support the efforts and commitments of Girl Scouts of
Colorado in the area of pluralism and diversity throughout the
organization and within each community served.
JOB QUALIFICATIONS
Strong written, oral, and interpersonal communication skills,
including public speaking and networking skills required. Skills in
conflict resolution and mediation. Knowledge of volunteer
management strategies preferred. Proficient in Microsoft Suite of
programs. Strong motivational, organizational, and problem-solving
skills. Ability to quickly learn and adapt to changing
technologies. Passionate about working in an organization that
values and promotes diversity, equity, inclusion, and anti-racism.
Bilingual skills desired but not required.
Keywords: Girl Scouts of Colorado, Cheyenne , Volunteer Support Specialist - Denver Metro Area, Other , Denver, Wyoming
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