Titles Specialist I
Company: Ilending
Location: Englewood
Posted on: May 9, 2024
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Job Description:
iLending is looking for their next dynamic Titles Specialist!
This position is responsible for processing vehicle titles, using
the respective states/agencies guidelines, in a timely and accurate
manner to assure a high level of customer satisfaction while
satisfying iLending policies.ESSENTIAL DUTIES &
RESPONSIBILITES:Accurately process titles in all
states/markets.Maintains accuracy, within company specific
guidelines on, DMV title rejections.Open and accurately record
incoming titles daily according to established
procedures.Accurately process incoming FedEx daily according to
established procedures.Complete, in accordance with queue turn
times, SOR Requests, Pushes, Doc-Ins, and QAD reviews.Ability to
contact previous lenders, customers, and DMVs to obtain documents
needed to perfect the titling process.Ability to communicate,
written and verbal, with supporting departments, DMVs, customers,
and lenders.Demonstrate the ability to troubleshoot and find
problem resolutions specific to title perfections.Maintains a
professional and calm manner with all professional and business
interactions.Maintains a high level of confidentiality.Customer
centric focus that delivers a world class service
experience.Contributes to and encourages others to demonstrate and
live the iLending core values; transparent, people focused,
empowering, knowledgeable, and dependable.Perform other duties as
assigned.EDUCATION and/or WORK EXPERIENCE REQUIREMENTS:High School
Diploma or GED - Some college preferred.A minimum of one- year
office experience, or an appropriate combination of experience and
education.Experience as a Title Clerk is preferred but not
necessary.Proficient in Microsoft Office Products (Word, Excel, and
Outlook).Ability to operate other office equipment, such as
fax/copy machine, calculator, phone system etc.Ability to use
multi-screen systems and maneuver through several programs
simultaneously.Excellent organization and multi-tasking
ability.Problem-solving skills.PHYSCIAL REQUIREMENTS:The physical
demands described here are representative of those that must be met
by a Team Member to successfully perform the essential functions of
this job. Reasonable accommodations may be made to enable
individuals with disabilities perform the essential
functions.Requires the ability to operate a personal computer,
office suites, multi-line phone, calculator and other basic office
equipment.Requires the ability to concentrate and consistently
produce accurate work.While performing the duties of this job, the
Team Member is frequently required to sit, use hand to finger,
handle or feel, reach with hands and arms, and talk or hear.The
Team Member is occasionally required to stand and walk and walk
upstairs.The Team Member is occasionally required to stand for long
periods of time, stoop, kneel, or crouch.The Team Member must be
able to occasionally lift and or move up to 20 pounds.Specific
vision abilities required by this job include close vision,
distance vision and the ability to adjust focus.WORK
ENVIRONMENT:The Work environmental characteristics described here
are representative of those a Team Member encounters while
performing the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities
to perform the essential functions.The noise level is moderate to
loud at timesThe physical exertion is moderate between work and our
fun activitiesWork is performed in an office setting, casual dress
codeThere are frequent team member and customer contacts and
interactionsiLending reserves the right to revise or change job
duties and responsibilities as the need arises. All job
descriptions are to reflect performing other duties as assigned
when the situation calls for it. This position description does not
circumvent the At-Will relationship or constitute a written or
implied contract of employment.by Jobble
Keywords: Ilending, Cheyenne , Titles Specialist I, Other , Englewood, Wyoming
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