PSDI06-2021-02280-Highway Patrol Dispatcher II-Cheyenne

Company: State of Wyoming
Location: Cheyenne
Posted on: May 14, 2022

Job Description:

Description and Functions

Open Until Filled

GENERAL DESCRIPTION:

The Wyoming Department of Transportation (WYDOT) is an agency committed to providing a safe, high-quality, and efficient transportation system for the State of Wyoming. We are currently seeking a full-time Dispatcher II for the Wyoming Highway Patrol (WHP) Dispatch Program located in Cheyenne, Wyoming.

The Wyoming Highway Patrol dispatchers require excellent interpersonal skills, good memory retention, and the ability to calmly and accurately process information under pressure. Work involves rotating shifts, weekends, and holidays. This position works with minimal supervision and is responsible for dispatching law enforcement officers with the Wyoming Highway Patrol utilizing a two-way radio system and extensive computer operation. To see what life at WYDOT can mean for you, we invite you to view below:

The Wyoming Highway Patrol are leaders and partners in public safety, ensuring a safer tomorrow. At the Wyoming Highway Patrol, we're committed to making a difference while serving with compassion and professionalism.

Human Resource Contact: 307-777-4104

ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function which may be performed at the job level.

* Dispatches law enforcement and emergency services personnel to specific locations via telephone and a statewide multi-tower, computers, two-way microwave radio network.


* Monitors the status of field units, assigning additional resources as requested or required, and reaches appropriate and independent decisions from detailed and complex information.


* In addition to Wyoming Highway Patrol activities, this position is responsible for dispatching the Game and Fish, Brand Inspectors, Bureau of Land Management, the Wyoming Livestock Board, Division of Criminal Investigation, State Park Rangers, the U.S. Forest Service, and the Wyoming Outfitter Board.


* An individual in this position must possess advanced knowledge of policy, procedures, and equipment operations and must have the ability to relate this knowledge to dispatchers and others.


* In the absence of a supervisor, this position may provide support and guidance to less-experienced dispatchers.


* Responsibilities may include participating in classroom training, one-on-one training, and in-service training to provide the foundation from which new dispatchers will draw information and build upon throughout their law enforcement career.


* Must acquire 20 hours of POST-certified training every two years to maintain state-required POST certification.



Qualifications

PREFERENCES:

Preference will be given to candidates with two or more years of public safety dispatch experience.

Preference will be given to candidates who have approved public safety dispatch certification.

Preference will be given to candidates who have good communication and people skills.

Preference will be given to candidates who have attention to detail, good memory retention, familiarity with computers, and strong typing ability.

KNOWLEDGE:

* Knowledge of Wyoming Highway Patrol Dispatch Center policies and procedures to minimize the threat of litigation.


* Knowledge of officer safety procedures and protocol.


* Knowledge of Wyoming's highway system, geography, topography, city, county, and state multi-jurisdictional boundaries, and the computerized mapping system.


* Knowledge of the course of action required for managing hazardous material incidents that may jeopardize the environment and the public, and the federal-local emergency procedures, concerning the response and relay of information for man-made and natural disasters. Interpret information from the Chemical Transportation Center and hazardous material guides.



MINIMUM QUALIFICATIONS:

Education:

Associate's Degree

Experience:

0-2 years of progressive work experience (typically in Dispatch) with acquiredknowledge at the level of a Highway Patrol Dispatcher I

OR

Education & ExperienceSubstitution:

2-4 years of progressive work experience (typically in Dispatch) with acquiredknowledge at the level of a Highway Patrol Dispatcher I

Certificates, Licenses, Registrations:

None

Necessary Special Requirements

PHYSICAL WORKING CONDITIONS:

* Applicants must be able to work shifts, holidays, and weekends.


* Applicants must be physically able to hear and record messages transmitted over radio, telephone, or similar devices.



NOTES:

* FLSA: Non-exempt
* WHP Communications will be reviewing applications needed to fill positions during the duration of the job posting. Applicants chosen to move forward in the selection process will be contacted by WHP Communications.
* Applicants must not have driving privileges suspended within 3 years of the test date.


* Applicants will be subject to a thorough background investigation, including a credit check, psychological, polygraph, medical and drug testing.


* Applicants must pass an FBI fingerprint check and must not have any felony convictions or indictments.


* Applicants must not have used marijuana within one (1) year of the test date.


* Applicants must not have used any other controlled substance within three (3) years of the test date.


* Must be a US Citizen.


* The Wyoming Department of Transportation & Wyoming Highway Patrol are Drug-Free Workplaces.


* E-Verify: WYDOT uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more aboutE-Verify, including your rights and responsibilities.



Supplemental Information

045-Department of Transportation - WYDOT-Highway Patrol - Dispatch

Click here to view the State of Wyoming Classification and Pay Structure.

URL: http://agency.governmentjobs.com/wyoming/default.cfm

The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.

Class Specifications are subject to change, please refer to the A & I HRD Website to ensure that you have the most recent version.

Keywords: State of Wyoming, Cheyenne , PSDI06-2021-02280-Highway Patrol Dispatcher II-Cheyenne, Professions , Cheyenne, Wyoming