PSDI06-2021-02280-Highway Patrol Dispatcher II-Cheyenne
Company: State of Wyoming
Location: Cheyenne
Posted on: May 14, 2022
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Job Description:
Description and Functions
Open Until Filled
GENERAL DESCRIPTION:
The Wyoming Department of Transportation (WYDOT) is an agency
committed to providing a safe, high-quality, and efficient
transportation system for the State of Wyoming. We are currently
seeking a full-time Dispatcher II for the Wyoming Highway Patrol
(WHP) Dispatch Program located in Cheyenne, Wyoming.
The Wyoming Highway Patrol dispatchers require excellent
interpersonal skills, good memory retention, and the ability to
calmly and accurately process information under pressure. Work
involves rotating shifts, weekends, and holidays. This position
works with minimal supervision and is responsible for dispatching
law enforcement officers with the Wyoming Highway Patrol utilizing
a two-way radio system and extensive computer operation. To see
what life at WYDOT can mean for you, we invite you to view
below:
The Wyoming Highway Patrol are leaders and partners in public
safety, ensuring a safer tomorrow. At the Wyoming Highway Patrol,
we're committed to making a difference while serving with
compassion and professionalism.
Human Resource Contact: 307-777-4104
ESSENTIAL FUNCTIONS: The listed functions are illustrative only and
are not intended to describe every function which may be performed
at the job level.
* Dispatches law enforcement and emergency services personnel to
specific locations via telephone and a statewide multi-tower,
computers, two-way microwave radio network.
* Monitors the status of field units, assigning additional
resources as requested or required, and reaches appropriate and
independent decisions from detailed and complex information.
* In addition to Wyoming Highway Patrol activities, this position
is responsible for dispatching the Game and Fish, Brand Inspectors,
Bureau of Land Management, the Wyoming Livestock Board, Division of
Criminal Investigation, State Park Rangers, the U.S. Forest
Service, and the Wyoming Outfitter Board.
* An individual in this position must possess advanced knowledge of
policy, procedures, and equipment operations and must have the
ability to relate this knowledge to dispatchers and others.
* In the absence of a supervisor, this position may provide support
and guidance to less-experienced dispatchers.
* Responsibilities may include participating in classroom training,
one-on-one training, and in-service training to provide the
foundation from which new dispatchers will draw information and
build upon throughout their law enforcement career.
* Must acquire 20 hours of POST-certified training every two years
to maintain state-required POST certification.
Qualifications
PREFERENCES:
Preference will be given to candidates with two or more years of
public safety dispatch experience.
Preference will be given to candidates who have approved public
safety dispatch certification.
Preference will be given to candidates who have good communication
and people skills.
Preference will be given to candidates who have attention to
detail, good memory retention, familiarity with computers, and
strong typing ability.
KNOWLEDGE:
* Knowledge of Wyoming Highway Patrol Dispatch Center policies and
procedures to minimize the threat of litigation.
* Knowledge of officer safety procedures and protocol.
* Knowledge of Wyoming's highway system, geography, topography,
city, county, and state multi-jurisdictional boundaries, and the
computerized mapping system.
* Knowledge of the course of action required for managing hazardous
material incidents that may jeopardize the environment and the
public, and the federal-local emergency procedures, concerning the
response and relay of information for man-made and natural
disasters. Interpret information from the Chemical Transportation
Center and hazardous material guides.
MINIMUM QUALIFICATIONS:
Education:
Associate's Degree
Experience:
0-2 years of progressive work experience (typically in Dispatch)
with acquiredknowledge at the level of a Highway Patrol Dispatcher
I
OR
Education & ExperienceSubstitution:
2-4 years of progressive work experience (typically in Dispatch)
with acquiredknowledge at the level of a Highway Patrol Dispatcher
I
Certificates, Licenses, Registrations:
None
Necessary Special Requirements
PHYSICAL WORKING CONDITIONS:
* Applicants must be able to work shifts, holidays, and
weekends.
* Applicants must be physically able to hear and record messages
transmitted over radio, telephone, or similar devices.
NOTES:
* FLSA: Non-exempt
* WHP Communications will be reviewing applications needed to fill
positions during the duration of the job posting. Applicants chosen
to move forward in the selection process will be contacted by WHP
Communications.
* Applicants must not have driving privileges suspended within 3
years of the test date.
* Applicants will be subject to a thorough background
investigation, including a credit check, psychological, polygraph,
medical and drug testing.
* Applicants must pass an FBI fingerprint check and must not have
any felony convictions or indictments.
* Applicants must not have used marijuana within one (1) year of
the test date.
* Applicants must not have used any other controlled substance
within three (3) years of the test date.
* Must be a US Citizen.
* The Wyoming Department of Transportation & Wyoming Highway Patrol
are Drug-Free Workplaces.
* E-Verify: WYDOT uses E-Verify, an Internet-based system, to
confirm the eligibility of all newly hired employees to work in the
United States. Learn more aboutE-Verify, including your rights and
responsibilities.
Supplemental Information
045-Department of Transportation - WYDOT-Highway Patrol -
Dispatch
Click here to view the State of Wyoming Classification and Pay
Structure.
URL: http://agency.governmentjobs.com/wyoming/default.cfm
The State of Wyoming is an Equal Opportunity Employer and actively
supports the ADA and reasonably accommodates qualified applicants
with disabilities.
Class Specifications are subject to change, please refer to the A &
I HRD Website to ensure that you have the most recent version.
Keywords: State of Wyoming, Cheyenne , PSDI06-2021-02280-Highway Patrol Dispatcher II-Cheyenne, Professions , Cheyenne, Wyoming
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