Senior Technician- Master Control

Company: Dish
Location: Cheyenne
Posted on: May 1, 2025

Job Description:

Company Summary

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.

Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

Department Summary

Our Technology teams challenge the status quo and reimagine capabilities across industries. Whether through research and development, technology innovation or solution engineering, our people play vital roles in connecting consumers with the products and platforms of tomorrow.

Job Duties and Responsibilities

The Broadcast Operations Senior Technician operates systems and performs technical quality control checks on all selected media within the Master Control environment. A Senior Technician is part of a team that will monitor, troubleshoot and resolve issues associated with the collection and retransmission of signals in Standard & High Definition. This individual would manage live events as well as server playback of recorded material. The successful candidate will be able to rapidly adapt to changing technology while providing the highest quality of signal to our customers.

Key Responsibilities:

• Responsible for coordinating live event programming
• Troubleshoots issues involving signal path, PPV media, programming, and paperwork discrepancies
• Ingest, encode, transcode and perform technical quality checks on a variety of media
• Ensures effective communication and service between Master Control and internal and external customers including signal providers and corporate departments
• Is able to use their expertise to predict when future outages may occur
• Is both proactive and reactive to programming discrepancies
• Reports, reviews, and determines the impact of outages and recommends or performs preventative and/or corrective actions
• Prepares discrepancy reports detailing the specifics of outages/issues
• Maintains Traffic logs and inputs data into established databases
• Ensures that discrepancies are properly escalated and reported
• Makes recommendations to superiors regarding standard operating procedures, training, and workflow decisions
• Shift work is required
  Skills, Experience and Requirements
  
  Education and Experience:
  
  • Associates degree or three years of experience/training in related field or, equivalent combination of education and experience
    
    Skills and Qualifications:
    
    • Ability to read, analyze, and interpret business periodicals and technical procedures
    • Ability to write reports, communicate vital information, and respond to questions from managers and customers
    • Ability to solve practical problems and multitask
    • Ability to communicate effectively via email, telephone, or radio
      
      Working Conditions:
      
      • Working conditions are normal for a 24/7 office environment. Working weekends, evenings, and nights will possibly be required
        
        Visa sponsorship not available for this role
        
        Salary Ranges
        
        Compensation: $24.00/Hour - $27.20/Hour
        Benefits
        
        We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits .
        
        The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.
        
        Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.
        
        The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

Keywords: Dish, Cheyenne , Senior Technician- Master Control, Professions , Cheyenne, Wyoming